Delivery:  We strive to process and ship all orders promptly. Orders are typically dispatched within 1–2 business days after confirmation. Depending on the delivery location and shipping method chosen, customers can expect their orders to arrive within 8–10 business days. We are committed to providing timely delivery and will keep customers informed of any delays or issues that may arise during transit.

BILLING

The price of our merchandise as mentioned on www.silvedaa.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to.

The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. silvedaa reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery charges which may include postal charges/shipment charges etc. That may be applicable for your country.

ORDER CANCELLATION BY Silvedaa

Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. Silvedaa reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by Silvedaa.

PAYMENT

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank/ s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.

All payments made against the purchases /services on www.Silvedaa.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Silvedaa. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users. Silvedaa has employed phone pay   as third party facilities, for Payments on the Website. Such payments can be made through the electronic or through Cash on delivery transactions, as may be permitted by Silvedaa which shall be at its sole discretion.

Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.

SHIPPING

Silvedaa endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Silvedaa fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Silvedaa may at its discretion charge you for additional shipping cost.

SHIPPING & PROCESSING FEE

Our shipping and processing charges are intended to compensate Silvedaa for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy.

LOSS IN TRANSIT

Silvedaa shall make all endeavours to deliver defect free products to the purchasers. Silvedaa does not take title to any returned items purchased by the user unless the item is received by Silvedaa. Any item purchased on our website does not qualify for any return unless the productdelivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Silvedaa within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.

Silvedaa holds the sole discretion to determine whether a refund can be issued.

For any queries regarding Payments & Shipping please connect with us on

Contact - +91 9910786548

Mail ID - silveda925@gmail.com